Privacy Policy

NanoString Technologies, Inc.

Your Privacy is important to us. Please review below how NanoString Technologies manages and protects your confidential information.

Privacy Policy

NanoString Technologies' web server collects information from you during the course of your visit to the Site. This information includes the Internet Protocol (IP) address of your Internet Service Provider, the content you access, the platform operating system and web browser you use, and the date and time of your visit. NanoString Technologies collects this information through the use of "cookies," which our web server seeks to place onto the user's hard drive. The nDesign™ section of this Site also uses cookies to store user-provided information during the data submission sessions. NanoString Technologies does not use cookies to obtain any personally identifiable information, and the information that is collected is used only for internal purposes. You can usually set your browser to reject cookies or to alert you before one is placed, if you prefer.

We may also collect information from you through your voluntary submission (e.g., NanoString Technologies webinar registration, NanoString Contact a Rep Request, NanoString Support Request). NanoString Technologies may use the information it collects to improve this Site, to store your interests and preferences in order to customize your visit to this Site, to communicate with you upon your request, to compile and analyze trends, and to carry out the transactions you request when you visit the Site.

NanoString Technologies occasionally hires other companies to provide services for us, which may require that they have access to some of the information collected. Such companies are required to use the information only to perform the services NanoString Technologies hired them to provide, and to maintain the confidentiality of the information. NanoString Technologies does not provide, sell, or lease information about you to any third parties for their marketing use. NanoString Technologies will release information about you if you direct us to do so, if we are required by law, or if necessary to protect and defend the rights or property of NanoString Technologies.

NanoString Technologies is committed to protecting the security of your personal information, and we take reasonable physical, electronic, and administrative safeguards to help protect your personal information from unauthorized or inappropriate access. We also restrict access to information about you to individuals at NanoString Technologies who need to know the information in accordance with their job responsibilities, and such access is only made from secured locations. It is your responsibility to protect the confidentiality of your passwords, account information, and any other access features associated with your use of this Site.

If you have questions or comments about our online privacy policy, please send us a message by emailing to