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  4. Field Service and Instrument Quality Control Engineer

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Field Service and Instrument Quality Control Engineer

Job Description:

NanoStringTM Technologies seeks an experienced engineer to join our Instrument Service group to perform both field service and incoming QC of the nCounter™ Digital Analyzers and Prep Stations.  The Digital Analyzer is a state-of-the-art automated high resolution imaging system and the Prep Station is a multi-channel liquid handling robot utilized in sample preparation.  You will be trained as a Tier 1 Field Service Engineer which includes up to 75% travel throughout North America, Europe, and Asia.

Requirements:

  • Mechanical, Electrical, or Bio-Engineering B.S. degree with 2-5 years of relevant field service experience
  • Thorough understanding of state-of-the-art hardware and software QC methodologies
  • Familiarity with fluorescence microscopy and robotic systems is preferred
  • General knowledge of genetic analysis techniques (DNA microarrays, gene expression analysis, and quantitative PCR) is useful
  • Experience working in a QSR certified organization is considered a plus
  • Capable of working independently and in a team environment, communicating relevant scientific data effectively in oral and written format, working in a timely manner to meet defined deadlines, and representing NanoString Technologies effectively in the field

Additional qualifications include:

  • Installing instrumentation in both research and medical diagnostic laboratories in accordance with IQOQ procedures
  • Performing annual preventative maintenance procedures on systems installed at customer sites
  • Documenting all activities and updating/maintaining instrument configuration databases in compliance with all Quality Assurance procedures
  • Interfacing with the commercial team and NanoString customers directly when performing instrument service and technical support
  • Communicating service concerns with our OEM partners

Qualified candidates should send their resume and a cover letter to jobs@nanostring.com and include "Instrument Service Engineer" in the subject of the email.